10 Ways to Deal with Difficult Customers

Feb. 5, 2020 10:30 AM - 11:30 AM
1-Day Education Pass (WED)   All Access Conference Pass  

If you’re in business, you understand more than anyone else’s business is not about product features and benefits, it’s about people. The problem with that heartwarming statement is the reality that people can be real pains in the butt and can certainly ruin your day. This seminar will send you home with 10 tips on how to turn a bad customer service situation into an opportunity to improve your business. The customer isn’t always right but if you want them to remain your customer, you will have to make them right.



Lisbeth Calandrino

Chief Inspiration Office, Director
Lisbeth Calandrino